Terms of use, Booking terms & Privacy policy

Website Terms of Use, Booking Terms & Privacy Policy

This Website is owned and operated by marinasvillas.gr (hereinafter referred to as the “Company”). The term “Website” refers to all web pages, applications, booking systems, content, images, text, and services available under the domain marinasvillas.gr.

This document constitutes a legally binding agreement between you, the user of the Website (hereinafter referred to as the “User” or “Guest”), and the Company. By accessing and using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

I. General Terms of Use

The Website is provided for informational purposes and for facilitating reservations of short-term rental accommodation managed by the Company.

By using this Website, you expressly confirm that you are at least 18 years old and possess the legal capacity to enter into binding agreements. The use of this Website by minors is strictly prohibited. The Company shall bear no responsibility for any unauthorized use of the Website by individuals who do not meet these requirements.

All content available on this Website, including but not limited to text, images, branding, logos, and digital material, is the intellectual property of the Company or its licensors and is protected under applicable Greek, European, and international copyright laws. Any reproduction, modification, distribution, or commercial use of such content without prior written consent is strictly prohibited.

The User agrees to use the Website solely for lawful purposes and in a manner that does not violate any applicable laws or regulations. Any misuse of the Website, including fraudulent bookings or provision of false information, is strictly forbidden.

The Website and its services are provided “as is” and “as available.” The Company does not guarantee uninterrupted access, error-free operation, or the accuracy and completeness of the information provided. The Company shall not be held liable for any direct or indirect damages arising from the use or inability to use the Website, including but not limited to system failures, data loss, or technical malfunctions.

The Company reserves the right to modify, suspend, or discontinue any part of the Website or these Terms at any time without prior notice.

The use of the Website shall be governed by Greek law, and any disputes shall fall under the jurisdiction of the competent courts of Heraklion, Crete.

II. Booking Terms and Conditions

The Website provides Users with the ability to make reservations for short-term accommodation properties managed by the Company through an online booking system.

By completing a reservation, the User enters into a binding agreement with the Company for the provision of accommodation services.

All reservations are subject to availability and confirmation by the Company. The Company reserves the right to refuse or cancel any booking at its discretion.

Payment terms are specified during the booking process. Depending on the rate selected, a deposit or full payment may be required at the time of booking. The User agrees to provide accurate and valid payment details.

Cancellation policies are clearly stated at the time of booking and vary depending on the selected rate or accommodation. In case of cancellation within the allowed period, a refund may be issued according to the applicable policy. In case of late cancellation or no-show, the Company reserves the right to charge the full amount or retain the deposit.

Check-in and check-out times are defined on the Website or communicated to the Guest. Early check-in or late check-out may be subject to availability and additional charges.

Guests are required to respect the accommodation and comply with all house rules provided. The maximum occupancy must not be exceeded. Parties, illegal activities, or behavior that disturbs neighbors are strictly prohibited.

Guests are responsible for any damage caused to the property during their stay. The Company reserves the right to charge for repairs or replacements.

The Company shall not be liable for loss, theft, or damage to personal belongings during the stay.

III. Privacy Policy

The Company is committed to protecting the privacy and personal data of Users in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek legislation.

The Company may collect personal data including, but not limited to, name, email address, telephone number, booking details, IP address, and usage data.

Personal data is collected and processed for the purposes of managing reservations, providing customer support, fulfilling legal obligations, and improving the services offered through the Website.

The legal basis for processing personal data includes the performance of a contract (booking), compliance with legal obligations, and the User’s consent where required.

Personal data may be shared with trusted third parties strictly for the purposes of providing services, such as payment providers, hosting services, booking system providers (e.g., MotoPress), and analytics services. The Company does not sell or rent personal data to third parties.

Personal data is retained only for as long as necessary to fulfill the purposes outlined above or as required by applicable laws.

Users have the right to access, correct, delete, or restrict the processing of their personal data, as well as the right to data portability and to withdraw consent at any time. Requests may be submitted to info@marinasvillas.gr.

The Company implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data.

IV. Cookies Policy

The Website uses cookies and similar technologies to ensure its proper functioning, improve user experience, and analyze traffic.

Cookies are small text files stored on the User’s device that help the Website recognize the User and remember preferences.

The Website may use different types of cookies, including essential cookies necessary for the operation of the Website, analytical cookies for statistical purposes (such as Google Analytics), and marketing cookies used for advertising purposes (such as Meta/Facebook Ads).

Users can manage their cookie preferences through the cookie consent banner displayed upon visiting the Website or through their browser settings.

For more information about cookies, Users may refer to external resources such as www.allaboutcookies.org.

V. External Links

The Website may contain links to third-party websites. The Company does not control these external websites and is not responsible for their content, policies, or practices. Users access such websites at their own risk.

VI. Contact

For any questions regarding these Terms or the processing of personal data, Users may contact the Company at:

Email: info@marinasvillas.gr